How to Get Great Reviews and Handle the Bad Ones with Sharon Foster

Sharon Foster, owner and operator of Bells Ferry Learning Center, joins Kris today for a conversation on how to build positive parent relationships, customer service, and how owners and staff can protect themselves during bad reviews or negative social media comments Check out the new episode... Sharon and Kris discuss strategies on enforcing policies, the Read the full article...

Walk The Line

We all know staffing isn’t easy. In fact, for many of us, it may be the most difficult part of running our childcare business. But what would you say if I told you that there was a science to how you worked with your staff? Would you believe me if I told you there was Read the full article...

Family First with Steve Lloyd of Busy Little Hands Learning Center

Steve Lloyd, visionary and co-owner of Busy Little Hands Learning Center, is a model of growing by leaps and bounds when you apply the right mindset, practices, and leadership in your school. Check out the new episode... Steve talks with Kris about his unconventional journey into child care, and how he and his mother Jessica Read the full article...

Asking The Right Questions: A Leadership Game Changer

Searching for answers… As people we are constantly searching for answers, solutions and strategies. We want to know everything! The knowledge is the power. The unfair advantage against everyone else. We google. We join FB groups. We ask on forums. We go to conferences. These are all great ideas. But first… you need to take Read the full article...

The Beauty of Opportunity with Nan Rikard

Nan Rikard, owner and founder of Big Blue Marble Academy, is an incredible powerhouse with an instinct for good business and a big, giving heart. Check out the new episode... Nan shares her journey of roles in going from Regional Director to a team leader, operations, CEO and COO. Enjoy!   On this episode, you’ll learn:  Read the full article...

7 Tips to Reduce Interview No Shows and Decrease New Employee Turnover in first 90 days

The number one complaint I hear from clients these days is staffing.  In this booming economy, attracting quality staff and keeping them is getting harder and harder as employers have been raising wages and incentives to attract staff at a higher rate than we can raise parent tuition. It is time to get pro-active and Read the full article...

Service Through Leadership with Julie Roy

It is possible to both grow your business and also feel as though you have personal freedom. Check out the new episode... Julie Roy joins Kris today to share her experience of how she started as an educator in Canada and went on to own nine centers of the Montessori Educational Centers in Omaha, Nebraska. Join Read the full article...

A Lesson for Early Childhood Education Leaders: Don’t Forget About Employee Engagement!

What is the main reason child care employees are dissatisfied? If you think it is wages, you might want to think again…. Every year, the team at HiMama releases our Child Care Benchmark Report that surveys leaders in early childhood education to measure performance and outlook relative to their peer group.  In the 2017 survey, Read the full article...

How a Teacher Mentorship Program Changed My School

Today I want to share with you a secret that has saved me time, money, stress and many of the headaches we all experience running a center. As the executive director of our center I take on the role of “owner” as well as center director every day. Much like you, I get pulled in Read the full article...

Committed to Growth and Development

Today’s episode features a great talk with Ben Poswalk, Executive Director of Paradise Place Preschool. Ben came to Kris as her only local child care client in Crested Butte, Colorado, with some challenges in the enrollment, marketing, and staffing departments. Once Ben got rolling he not only doubled his enrollment and increased his income by Read the full article...

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